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General FAQs List

Privacy & Records

Are my medical records private?

Yes. We're HIPAA-compliant and your records are protected under federal and Washington State privacy laws. We don't share information with anyone without your written consent, except when required by law (court orders, public health reporting, etc.) or when it's necessary for emergency care.

Dry Needling

If I've already had dry needling, can I still come to you?

Of course. We see a lot of patients who've tried dry needling elsewhere and either didn't respond, responded inconsistently, or got worse. That's not a reason to avoid needle-based care — it's usually a reason to find a different approach to it. When we work with patients who've had bad dry needling experiences, we typically start very gently. We focus on calming the nervous system and reading how your body responds to needles in this new context. From there we build up to the more therapeutic work — but at a pace your body can sustain.

Dry Needling

Are dry needling and acupuncture both regulated?

Acupuncture is heavily regulated. Acupuncturists are licensed by state boards, must complete an accredited master's-level program, pass national board exams, and maintain continuing education requirements. Dry needling regulation is much more variable. Some states require dry needling certification with hundreds of hours of training. Others allow PTs and chiropractors to perform it with a weekend course. A few states still don't allow dry needling at all because they consider it within the scope of acupuncture and require full acupuncture licensure to perform. I'm all for spreading the use of needle based care, i just want to make sure it is done safely and responsibly. most needlinginjuries reported to the department of health were from MDs and PTs, without acupuncture licenses, performing acupuncture. Needling is what we do all day everyday, not something we dabble in. You want an experienced needler who understands the downstream effects of what they're doing.

Dry Needling

Why do PTs often only needle one or two muscles?

Because their diagnostic framework usually identifies one or two muscles as the cause of a specific complaint. That's how PT training is set up — find the dysfunctional tissue, treat the dysfunctional tissue. The problem is that the body doesn't actually work that way. The painful muscle is almost always the victim, not the criminal. Tight pec causes shoulder pain, but the tight pec is often a response to weak rhomboids, forward head posture, deep core dysfunction, or fascial pulls from somewhere else entirely. If you only treat the painful muscle, you might get short-term relief — but the pattern that created the dysfunction is still there, and the symptom comes back. We map the whole body and continually reevaluate. Sometimes the most effective treatment for shoulder pain is needling something in the leg.

Dry Needling

I had dry needling and it hurt for days. Was that normal?

Some post-treatment soreness is normal — similar to post-workout soreness. A day or two of mild ache is fine. Days of significant pain, new pain patterns, or a flare of your underlying condition is not normal — it's a sign the work was too aggressive for where your body was at that moment. We work hard to meet the body where it's at - this way you have maximum results, minimal discomfort, and more stable outcomes. 

Dry Needling

Can I get dry needling at GoodMedizen?

We don't call it dry needling, but we do offer trigger-point and fascial release work — that's what TRACS is. The difference is we approach it as part of a complete care plan, not a standalone procedure, and we sequence it within a broader clinical framework. If you've had dry needling elsewhere and either didn't respond or got worse, this is exactly the work we'd do for you. If you're brand new and looking to try it, we'd typically start with a full intake and a few foundational visits before we get to the more aggressive techniques.

Dry Needling

How is what you do different from dry needling?

We call our approach TRACS — Tissue Response Assessment & Corrective Strategy. The technique uses similar tools to dry needling, but the philosophy and sequencing are fundamentally different. Where dry needling typically goes deep, fast, and local — directly into the muscle the patient says hurts — TRACS starts distally, calms the system, reads the tissue, and addresses the whole-body pattern. At least 60% of the time, distal work alone resolves the issue without ever needling the painful area. When we do go local, we do it gently first, watch for any aggravation, and only progress to aggressive trigger-point release when the body is actually ready for it. The goal isn't to release as much tissue as fast as possible. The goal is to fix the pattern without creating new problems. That requires patience, clinical reasoning, and the experience to read what the tissues are communicating. For more on this, see our TRACS service page.

Dry Needling

Why does dry needling sometimes make people feel worse?

Because the body has reasons for the holding patterns it builds, and aggressive needling without addressing those reasons can backfire. When tissue is locked down, it's usually compensating for something — an inflammatory pattern, a structural imbalance, a nervous system in chronic activation, an old injury that never fully resolved. If you needle deep into that locked-down tissue without first addressing the upstream reason it's locked down, the body often responds by tightening harder, recruiting more compensation, or flaring inflammation. For most healthy people, this just means a few sore days afterward — annoying but manageable. For people with weak constitutions, autoimmune conditions, hypermobility, chronic inflammation, or unstable nervous systems, it can create real setbacks that take weeks or months to recover from. Your practitioner needs to know how to read the tissue, sequence the work, and meet the your body where it's at. 


Some mild soreness afterwards, similar to the kind of soreness you get after a deep workout, is normal. When your tissues are holding tension, metabolites, or ceullar wastes, can get trapped in the tissue. When we release the tissure, those waste products also get relased, one of which is lactic acid, the same culprit for that after-exercise soreness. This should be mostly mild and should resolve in a day or two - if it's strong and/or lasts more than 3 days then we need to evaluate if the treatment was too strong or if youre body is having difficulty with recovery, and address whatever we find before, or while, continuing. 

Dry Needling

Is dry needling safe?

When done well, yes. When done poorly — which happens more than the industry likes to admit — it has real risks. The most common issues are post-treatment soreness (often dismissed as 'normal'), aggravation of inflammatory or autoimmune conditions, and triggering of new pain patterns when the body is needled too aggressively too soon. The more serious risks include pneumothorax (collapsed lung) when needling around the chest or back, nerve injury, and significant flares in patients with sensitive nervous systems. The risk profile depends almost entirely on the practitioner's training, technique, and clinical judgment — which is why training hours matter. Acupuncturists complete extensive coursework on anatomy, contraindications, and patient assessment that many dry needling certifications don't fully cover.And well, needling is our business, it's what we do all day. 

Dry Needling

Why are PTs allowed to do this with so little training?

I'm not going to take sides on a turf war, as i truly believe in access to care and believe that needling should be more widely used, but I do wish that they were required to receive a lot more training than they do, and I think that by trying to distinguish between dry needling and acupuncture is very problematic. For one, dry needling IS acupuncture, regardless how anyone tries to frame it. It is often asserted that dry needling is based on western bioscience and not chinese philosophy, blah blah blah. That's clever marketing that was taught to them to try and knock acupuncturists and give themselves more credit. But a few things needs to be kept in mind. 1. They admit themselves, even in said marketing, that they don't know anything about the meridian or chinese organ systems... well, you're messing with those systems whether you intend to or not, so you might want to learn about them... and 2. acupuncture trigger point release and fascial planes and the points we use to treat them have been systems in TCM for thousands of years... they're documented in anceint documents... it is not anything new. And we, acupuncturists, sure as heck study western medicine, anatomy, and physiology in our training - we're tested on it in the bio-med section of our board exams... 


It's fine if other professions want to needle, but please, understand what it is you are doing, and get proper training so it can be done safely and appropriately. Come do a rotation at my clinic, I'd be happy to show you how we get consistent, safe, incredible results! Let's work together and help this underutilized medicine grow!



Dry Needling

Is dry needling the same as acupuncture?

Dry needling is a form of acupuncture, so all dry needling is acupuncture, but not all acupuncture is dry needling. Acupuncture is a complete medical system with upwards of 5,000 years of clinical refinement, a sophisticated diagnostic framework, and a large, growing amount of research that includes both the points themselves and the broader physiological effects of needling. Acupuncturists train for 3-4 years at at least master's, often doctorate, level and complete national board exams to practice. Dry needling is a technique extracted from acupuncture and rebranded as something different so that it could be performed by non-acupuncture-licensed practitioners who haven't done acupuncture training. The technique itself works — needles into trigger points produce a real physiological response — but the depth of training, diagnostic reasoning, and clinical context behind the procedure varies enormously between practitioners. In most states, an acupuncturist needs ~2,000-4,000 hours of training to insert needles. A physical therapist can be certified to do dry needling after 50-100 hours. That's the practical difference.

Treatments

Can children get acupuncture?

Yes. We treat kids of all ages, including infants for things like reflux and sleep disturbances. For younger children we often use non-needle techniques (shonishin, gentle bodywork, magnets, ear seeds) that get the same effect without the needles. By age 8-10, most kids are curious about the needles and actually lead us to start using them. 


I love treating kids, their bodies are primed and ready to heal so the acupuncture is incredibly effective. And they usually love it! 

Treatments

Is acupuncture safe during pregnancy?

Yes — and incredibly helpful. Acupuncture is safe throughout pregnancy when performed by a trained practitioner, and it can help with morning sickness, back pain, sleep, anxiety, breech presentation, labor preparation, and postpartum recovery. One of the beutiful things about acupuncture is that it is often one of the only things that a pregnant person can do for stubborn aches and pains as many standard treatments and medications are contrainticated because of potential harm to the baby.

Treatments

Can I do acupuncture while taking medications?

Yes, almost always. Acupuncture pairs well with most medications and conventional treatments — and we'll often help support your body in ways that improve how those medications work or reduce their side effects. Tell us everything you're taking at intake (including supplements) so we can plan accordingly.

Treatments

How long until I feel better?

It depends on what we're treating, how long it's been going on, and your overall health and constitution. Most patients notice benefit from acupuncture at their very first visit, although the first few benefits noticed can be nebulous- feeling more relaxed, sleeping better, having more energy, things like that. At our clinic, we want to start seeing some explicit change around visit number 3, and some significant improvement around visits 4-6. We front load treatments to get the attention of your immune system, then we slow down a bit as to not create time and financial burdons, but we'll be looking for roughly the same trajectory as we were acheiving with more frequent visits - if someone plateuas or falls backwards as we start spreading things out, then we started pulling back too soon - everyone is a little different, and sometimes it takes us a little while to get to know your body and it's rythyms and patterns. Once you are fairly symptom free between appointments, we start to follow a specific titrating down sequence to to ensure as much stability as possible and to learn at what point your body starts to attempt to revert to old patterns - that's where your maintenance protocol will come from, from data. Think of maintenance as a retainer after braces... the correction was made, but proper reenforcement is needed to prevent slipping back into old patterns. 


Our goal is always shooting for maintenance visits to be quarterly, 4 times a year, at season change, to help your body transition and to pick up on signs and symptoms before they begin to establish themselves as patterns. Some people will need more frequent maintenance, but we will always should for the best outcomes with the least amount of intervention - as much as i'd love to see y'alls pretty faces every week forever, that is NOT the goal. The goal is to limit the amount of intervention that you'll ever need. 

Treatments

What conditions do you treat?

A lot. Pain (chronic and acute), digestive issues, hormonal imbalances, fertility, anxiety and depression, sleep problems, allergies, autoimmune conditions, fatigue, post-surgical recovery, headaches and migraines, neurological conditions, skin conditions, and the long tail of 'something is off and no one can figure out what.' Remeber, Acupuncture and TCM are whole systems of medicine, we're always looking at the whole body, and we're working on restoration of function to help your body perform the duties its supposed to. We alsmost always start wth acupuncture because it is so effective for so many people and conditions, but if we believe that something else would be better, we'll be straight up with you about it and will give you a great referral from our incredible referral lists. Check our Conditions page for a more detailed list, or text us if you're not sure whether we can help with what you're dealing with.

Memberships

What if I miss a month or go on vacation?

Memberships don't pause for short absences, but they don't expire either — your member rates and benefits roll forward as long as you're active. If you'll be out for an extended period (a month or more), text us and we'll talk through options. That being said, memberships are here to support you and get you access to the care you need, so if any concerns come up, just reach out to us and we'll do our best to work with you. We want you to heal, not to add to stress!

Memberships

Can I cancel my membership?

Yes. Memberships are month-to-month — you can cancel anytime, and access ends at the end of your current billing period. There's no long-term commitment and no cancellation fees. Please keep in mind that some of the benefits are quarterly or annual, and they cannot be banked for future use. 

Memberships

Which membership tier is right for me?

Standard ($99/mo) is for people who have fairly straight forward cases and don't need support between visits. Under a standard care plan, your access to your practitioner is limited to office visits, you will get 60 minute acupuncture appointment times that will include a few modatlities within the boundaries of your appointment length - if additional support becomes needed, office visit and telehealth are available options. 


Premium ($179/mo) adds weekly group Q&A access for the people who want more clinical guidance between visits and the discount increases to 15% off everything. The Q&A method is a great way for the community to learn from one another. You submit any questions via a webform (standard members can submit with a fee) and twice weekly a timestamped video will be released answering all submitted questions - you will remain annonymous. You will receive an email with the timestamp of your answer although we encourage you to watch the entire video as we will all learn from eachother! 


Both Standard and Premium members will also get one basic labwork analysis done per year with your annual pcp wellness checkup labs that you bring in, to help guide care. 


Functional ($397/mo) is the full toolkit — includes monthly functional medicine visits, quarterly lab review, including specialty labs (labwork itself not included - those fees go stright to the labs, but you'll get referalls for discounts where available), dedicated messaging access with 24 hour retun, 80-minute appointments to allow for more modality work, and your discount for acupuncture, services, and supplements is 20% off. 


Non membership care is acupuncture only with 45 minute visits - this is the standard of what insurance actually covers. 


Premium Care is the category most people would naturally fit into, but you can tailor up and down as needed. 


New Patients will recieve treatment plan recomendations with estimations of number of visits, modalities, etc. needed and will see the price build out under each of the 4 options, minus expected insurance coverage. If you are mid-plan and would like to recieve a treatment plans proposal like this, please let us know and we'd be happy to schedule you an appointment to accomodate its buildout. Check out our membership walkthrough videos on the payments page. 

Memberships

What's the difference between a la carte and a membership?

A la carte is pay-as-you-go — you pay full rate for each visit and service. Memberships give you a monthly rate that includes longer visits, member pricing on every service and supplement, modalities included in your appointment time, and varying levels of provider access depending on tier. Memberships are designed for people who plan to use them — if you'll be in regularly, they save you significant money over a la carte.

Insurance & Billing

Do you offer payment plans?

For larger care plans, programs, or specialty services, yes — we can usually work something out. Talk to us about it; we'd rather find a way to make care work for you than have you skip what you actually need.

Insurance & Billing

Why doesn't insurance cover everything?

Insurance companies make their own rules about what they cover, how often, and at what rate — and those rules don't always align with what's clinically best for the patient. Most carriers cover acupuncture for a limited number of visits per year, often only for specific conditions. They typically don't cover herbal medicine, functional lab testing, supplements, or specialty services like microneedling. We work within what your plan covers and offer fair rates for everything else.

Insurance & Billing

How much will it cost me?

It depends on your insurance plan, your deductible status, and what services you receive. We'll always run a benefits check before your first visit and tell you what to expect — copay, deductible, coinsurance, the whole picture. No surprise bills.

Insurance & Billing

What if you don't take my insurance?

We are preferred providers for most insurance plans in Washignton State, however there are a a few that still don't credential acupuncturists outside of a hospital system (or at all), and a couple that we had to drop because they weren't processing claims even though they were quoting coverage and it was leaving patients with bills that we are legally obligated to attemption collections for-  this was stressful for us, and the patients, so after many attempts to work things out with them, we had to drop out of network with them. We can still see you on a self-pay basis at our standard or member rates. If you have a flexible spending account (FSA) or health savings account (HSA), you can typically use those to pay. We can also provide a superbill that you can submit to your insurance for potential out-of-network reimbursement, depending on your plan.

Insurance & Billing

Do you take my insurance?

We're in-network with most major Seattle-area carriers including Premera, Regence, Aetna, Cigna, First Choice Health, Kaiser PPO, Molina, and several others. We can verify your specific benefits before your first visit so there are no surprises — text us your insurance info or fill out the form on our website and we'll run a benefits check for you.

Scheduling & Cancellation

How far out should I book?

It depends on what you need. New patient intakes typically have availability within 1-2 weeks. Specific provider preferences or specialty services (like microneedling) often book out 3-4 weeks. If you need to be seen sooner, please utilize the waiting list, we check it daily and will do our best to get you in!

Scheduling & Cancellation

Can I reschedule online?

Yes. Through your patient portal in Jane (our scheduling system), you can reschedule yourself up to 24 hours in advance. If you're inside that window, text us and we'll work it out together.

Scheduling & Cancellation

What's your cancellation policy?

We require 24 hours' notice for cancellations or rescheduling. Late cancellations and no-shows are charged a fee because the time has already been blocked off and we couldn't fill it. We understand things come up — life happens — and we make exceptions for genuine emergencies. Just communicate with us.

Scheduling & Cancellation

How do I book an appointment?

Online at goodmedizen.com/schedule-now — it's the fastest way and shows real-time availability. You can also text us at 206-402-3813 if you'd rather book that way or have a specific timing question.

First Visit

What if I'm nervous about needles?

Most needle-anxious people are surprised by how non-invasive acupuncture actually is. Our needles are about the width of a strand of hair — much thinner than what you've experienced from blood draws or shots. Most people feel almost nothing. We always start gently with new patients, work at your pace, and you can stop anytime. Tell us about your concerns at intake and we'll work around them.

First Visit

Should I avoid coffee or anything else?

Coffee ramps up your nervous system, which makes it harder to relax into a treatment and can make sensations feel stronger. Try to skip the morning coffee before your appointment if you can — and reward yourself with Seattle's finest afterward. If you really need it, half a cup is fine. Otherwise, no specific restrictions.

First Visit

Should I eat before coming in?

Yes — please. Acupuncture and low blood sugar don't play well together. Eat a normal meal an hour or two before your appointment. If you come in fasted or after a long stretch without food, you're more likely to feel lightheaded during or after the treatment.

First Visit

What should I wear?

Loose, comfortable clothing. We need easy access to your lower legs and lower arms, so think anything that can be rolled up. If you're wearing tight pants or fitted sleeves, that's fine — we have gowns and shorts you can change into.

First Visit

What should I expect at my first visit?

Your first visit is longer than a typical follow-up — usually 75-90 minutes — because we're doing a thorough intake. We'll go through your health history, current medications and supplements, lifestyle, and what brought you in. Then we'll do a TCM diagnostic exam (pulse, tongue, palpation) and build your initial treatment plan. The treatment itself is included in this first visit.

Contact & Communication

When will I hear back from you?

We do our best to respond to texts and emails within the same day, often within an hour or two. Voicemails take a little longer because we have to listen back to them between patients. If you've sent a message and haven't heard back within 24 hours on a business day, send a follow-up — sometimes things slip through, especially during busy stretches.

Contact & Communication

How do I email you?

For general questions: admin@goodmedizen.com. Email is fine for non-urgent things, but text is faster if you need a same-day response. For clinical questions, your provider may have a separate direct email — they'll give that to you during your visit if relevant.

Contact & Communication

Can I just call you?

You can, but please expect to leave a voicemail. Our providers and staff are busy during clinic hours but attempt to check voicemails and texts as often as possible and return message as soon as we can. 

Contact & Communication

What's the fastest way to reach you?

Text us. 206-402-3813. We're a busy clinic and during clinic hours we're with patients, hands-on, often literally holding needles. We can't pick up the phone in real time — but we can absolutely respond to a text between patients. Texting is by far the fastest way to get a response from us, and it's how most of our patients communicate with us.

Location & Hours

Is the office accessible?

Yes. The Medical Dental Building has elevator access to all floors, including ours on the 14th floor. The treatment rooms are accessible, and we can accommodate most mobility needs. If you have specific concerns or accommodations, text us before your visit and we'll make sure everything is set up for you.

Location & Hours

Are you open weekends?

We have some weekend availability depending on provider schedules. Check online scheduling for current options, or text us if you need something specific.

Location & Hours

What are your hours?

Our hours vary by day and provider. The easiest way to see what's available is to check our online scheduling at goodmedizen.com/schedule-now — it shows real-time availability. If you have a specific timing need, text us at 206-402-3813 and we'll find something that works.

Location & Hours

Where are you located?

We're at 509 Olive Way, Suite 1401, in downtown Seattle, WA 98101. The Medical Dental Building, on the corner of Olive Way and 6th Ave. The primary entrance is on Olive Way next to Go Fitness and Cherry Street Coffee. Take the elevator to the 14th floor.

About the Clinic

Do you have free parking?

There's no free parking attached to the building, but there's metered street parking nearby and several paid garages within a block. Pacific Place, down a half block and across the street typically has the least expensive parking that is still convenient. Our building has a parking garage with entrance on 6th, approaching Olive, though it is valet only and validation is not available. 

About the Clinic

Are you licensed?

Yes. Every provider at GoodMedizen is a Licensed Acupuncturist (L.Ac.) with a Master's degree in Acupuncture and Chinese Medicine, plus extensive continuing education. We're nationally board certified and licensed by the State of Washington.

About the Clinic

What makes you different from other acupuncture clinics?

Three things. First, we treat the whole person, not just the symptom — every plan is customized, no cookie-cutter protocols. Second, we blend Chinese medicine with functional medicine, lab work, modern technology, and clinical reasoning that most acupuncture clinics don't do. Third, we say what we mean. We'll tell you straight up if we think we can help, if we think you'd be better served somewhere else, or if a particular intervention isn't right for you yet. We're not here to upsell you — we're here to actually fix what's going on.

About the Clinic

Who is GoodMedizen?

We're an acupuncture and functional medicine clinic in downtown Seattle. We've been around since 2008. Our work blends traditional Chinese medicine with modern functional medicine, and we treat everything from chronic pain and digestive issues to hormonal patterns, fertility, autoimmune conditions, and the long tail of 'something is off and no one can figure out what.' We specialize in the complex, chronic, and 'mystery' cases that other clinics often punt on.
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(206) 402 - 3813

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